Privacy Policy

What we collect

An account uses your name, email address, and authentication data. When video generation is available, you may upload one image for a task. We store the image, the task status, a generated video if successful, and the credit and order records needed to account for your purchase. We also process basic technical data needed for security and operation. Payment card details are handled by the selected payment provider; this site does not receive full card numbers.

Why we use it

We use account and task data to authenticate you, provide the private upload and download flow, reserve and settle video credits, handle failed jobs, prevent abuse, and respond to support requests. The current workflow sends your uploaded image and the fixed audio cue to fal.ai for MiniMax H3 Reference to Video generation when you start a job using a video credit. AI processing may involve the provider's infrastructure, so do not upload sensitive or unauthorized material.

Visibility and retention

Images and output videos are stored in private object storage and are not published in a gallery. A signed-in user can access only their own task. Output downloads use a short-lived private URL. You may delete a completed or failed task and its associated files from the task interface. A daily cleanup endpoint is designed to delete task files and records older than seven days; production operation must schedule it before live checkout is enabled. If cleanup is not configured, the seven-day retention limit is not in effect, and launch must remain closed. Payment and credit accounting records may remain longer for legal, fraud, and bookkeeping needs.

Sharing and security

We share uploaded material with fal.ai to fulfill your generation request, and payment information with Waffo Pancake to complete a purchase once checkout opens. We do not sell your images or videos. Access to private files is restricted by account ownership and time-limited links. No internet service can promise perfect security.

Your choices

You can avoid uploading an image, choose material you have permission to use, and delete a finished or failed task. Account and billing data requests can be sent through the signed-in support ticket area. Optional analytics may be configured by the site operator; they must not receive your image URL, email address, or video content.

Contact

For privacy requests, email support@rumpelvideomaker.com or sign in and open a support ticket. Do not send sensitive image files in a ticket or email.